Google Places Reviews
I wish I could rate more stars!!! I emailed to get a quote and very shortly after I received a call from a very sweet woman named Ngoc. I was so impressed with her customer service and she was so kind answering all of my questions and concerns. She was so helpful and walked me through the account set up process. The prices are wonderful I did shop around and feel great about the customer service and keeping everything local!
Shred Northwest was very helpful and efficient in shredding our huge pickup load of paper documents. Stephanie was warm, welcoming and knowledgeable. We traveled 72 miles one way. I would do it again for this great service!
This company rocks! We had so many files to shred, as we are transitioning to electronic record keeping. I messaged them on their company website this morning, they called me same day and came out to shred our files SAME DAY! All 50 (very full) boxes of them. And do you know the best part? It didn't break the bank at all.
The driver/shredder, Lemuel, was awesome. Our files were located on the second floor of our building, and he lifted and took them all down by himself. The whole process took about an hour.
If we ever need their services again, we will definitely only use this company!
I'm super impressed with the not just excellent service but exceptional service, everyone I came in contact with at Shred NW.
It started with Ngoc Tran who went above and beyond to get our project scheduled on such notice. When I give the information to her for a quote, our box count ended up three times as much, from what we originally thought we had. But Ngoc Tran made adjustments to the number of trucks scheduled, and the time scheduled, all with a smile in her voice and remained calm and very patience with us. She was very Professional.
On the day of our shred project one of the two trucks scheduled, jammed three times, slowing things down. But no worries, again the exceptional service from Shred NW was given by one of the drivers. He contacted another truck and had a third truck show up, so we could our project completed that day and on time before the holiday weekend. All three of these individuals provided great customer service, and were polite and courteous and went above and beyond to get the job done.
Impressive team at Shred NW
Thank you for a job well done
Shred NW is great. We have hired them twice to handle our shredding, and they are readily available with excellent customer service and competitive pricing. Malcolm was great to work with...such a kind, service-driven guy. He is a credit to their organization, as is their receptionist. Thank you!!